comfortable stay but missing some details

I was pleasantly surprised with a free upgrade to the business suite, which was generously spacious and well-furnished. The variety in dining options was another highlight, with affordable prices for delicious meals. The city view from my room was stunning, adding an extra charm to my stay.

The hotel is a dry property, which may not suit everyone's preferences.

The hotel room was spacious, clean, and cozy, which made for a comfortable stay. The staff at reception were polite and responsive, resolving issues efficiently. I appreciated the fast Wi-Fi and complimentary drinking water. The location felt ideal, just a short drive to both the airport and cultural sites like the Pyramids. I enjoyed the variety offered in the dining options, making meal choices easy and affordable. the air conditioning in my initial room was not functioning properly. Even after two engineers attempted to fix it, it remained chilly and uncomfortable. I ended up moving rooms late at night, which was inconvenient. the dining options were a highlight, though the room issues did affect my experience.

Great coffee shop and 24-hour reception, but wi-fi was slow at times.

The hotel has a fantastic venue with amazing decoration, perfect for special occasions such as weddings.

I experienced some issues with the front desk, particularly with unhelpful staff during the payment process.

1) Excellent hospitality
2) Beautiful decor
3) Comfortable rooms

1) Excessive noise
2) Unpleasant location
3) Poor reception service

cleaning service, guest relations, reception staff

Excessive noise from speeding cars all night long!!! Room quality could be improved significantly based on cleanliness and maintenance!!! Payment processing could use more clarity and efficiency!!! Unpleasant security checks at the entrance need reconsideration!!!

The truth you’re looking for

I was treated like royalty with impeccable service! The ambiance was simply breathtaking, and my upgraded suite offered comfort and space. Dining options were varied and affordable, making each meal enjoyable. I can't forget the staff's genuine hospitality, especially from Rahma, who was exceptionally welcoming.

superb service makes for a memorable stay

accessible location, welcoming atmosphere

unavailable alcoholic beverages

This place suits me perfectly. It offers great wi-fi, 24-hour reception, and a fitness centre. During my first stay, staff helped me with shopping recommendations, and I remember their excellent service. I’m excited to return for a romantic escape.

the triumph had excellent on-site food options, both in the restaurants and through room service. the staff were incredibly helpful, always ready to assist with any questions. i loved the comfy bed in my cozy room, making my five-night stay very enjoyable.

totally recommend

I had an amazing stay! The breakfast was delicious, and my room was incredibly clean. Although the ambiance was a bit noisy, I'd definitely visit again!

The rooms are spacious and well-furnished, making for a pleasant stay, though some staff at reception seemed overwhelmed and unhelpful. The hotel's location is decent, with access to public transport, but the nearby busy road can be a bit noisy at times.